Fantastic Services Reviews

Fantastic Services is a company that offers over 100 domestic services across the UK, from cleaning and gardening to handyman and pest control. The company was founded in 2009 by two entrepreneurs with the aim to deliver 360 degrees of happiness for customers and crews with innovation and technology. The services are easily bookable online and come with fixed prices, instant quotes, trained specialists and 7 days-a-week availability. Fantastic Services also offers a membership club with extra perks. The company's mission is to provide top quality, on-demand response to all individual cleaning and maintenance needs. They strive to make life simpler for their customers and nurture the talents of employees. Fantastic Services has grown to serve over 50,000 customers each month with more than 2,000 experts. They also offer franchise opportunities for those interested in developing their own successful business.

FantasticServices.com is a one-stop shop for over 25 professional home cleaning and maintenance services. The services are provided within London and the UK. The dedicated service specialists use high-grade equipment that is inaccessible to everyday households. They go the extra mile to turn your home or office into something truly special. The company started its journey back in 2009 with a meeting of two like-minded individuals, company founders Rune Sovndahl and Anton Skarlatov. The aim was to build something simple, yet something that can deliver the best possible service for all clients and cleaning crews involved. This philosophy is referred to as the 360 degrees of happiness. The company has grown into a multi-operational business offering a wide range of services to homeowners and commercial customers alike. The additional services have grown into their own separate brands due to increased demand. Fantastic Services has received excellent reviews from customers, praising the quality of the services provided and the professional attitude of the service providers.

FantasticServices.com accepts payment by credit or debit card. For their Fantastic Club Membership Programme, an annual subscription fee is required. This membership allows members to access discounted prices and exclusive promotional offers. The membership application can be done during the online booking process, by completing the online application form, during the booking process in the GoFantastic app, or by calling their customer service team. For their storage services, payment can be made through debit/credit cards and bank transfers. Please note that all information is subject to change and it's always best to check the official website for the most accurate and up-to-date information.

To book a service on Fantastic Services, follow these steps: - Customise & book: Specify a few details, pick the date and time. - Manage everything online: Check prices and availability, re-schedule, re-book or cancel your service any time. - Enjoy your newfound time: Rest, work, play, live… while the professional takes care of everything.

For more specific services like handyman or domestic services, the process might vary slightly. For example, for a handyman service, you would book a handyman near you online for a convenient day and time, and the technician will come with all the needed tools and equipment. For domestic services, you would fill in the service you need and your postcode details in the form provided.

Remember, you can also manage your bookings online, including rescheduling or cancelling an upcoming service, and leave feedback for the service you received. If you have any issues, it's recommended to contact Fantastic Services directly.

Fantastic Services has a Shipping & Delivery policy. The delivery methods include their own driver and the average delivery time is next day. The on-time delivery rate is greater than 46% and accurate and undamaged orders are greater than 69%.

As for the Returns & Refunds policy, the refunds process is described as difficult.

Please note that this information is based on available online reviews and may not fully represent the company's official policies. For the most accurate information, it's recommended to visit the official website or contact their customer service directly.

The contact information for Fantastic Services is as follows:

• Phone: 20 3404 3444
• Email: brandkeeping.cs@fantasticservices.com

For business inquiries, you can call 020 4525 3292 for a free, no-obligation quote on all professional cleaning, maintenance, and support options.

Please note that response times may be up to 24 hours.

For those located in Hanoi, Vietnam, there is a location at 15 Alley 42/1, Lane 106, Hoang Quoc Viet Street, Co Nhue 1 Ward, Cổ Nhuế 1, Hà Nội City. However, it's unclear if this is a branch of the same Fantastic Services.

Remember to always verify the contact information from the official Fantastic Services website or trusted sources.

To cancel an order with Fantastic Services, navigate to Your Bookings within the Fantastic account. There, find the Cancel button under the appointment that needs to be cancelled. Clicking this button will cancel the service.